Arei Privacy Policy

Version: 2026-11-10 · Status: Final · Effective date: 2026-11-10

This Privacy Policy explains what Rani Bungay ("we", "us", "our"), who provides the Arei app for iPhone and Apple Watch ("Arei"), collects, why, who processes it, how long it's kept, and the choices you have. It applies to the Arei apps and the Arei website. Our Consumer Health Data Privacy Policy, published separately, gives the details some US state laws require about health data.

The short version: we use your information only to run Arei for you. We don't sell it, we don't show ads, we don't track you across other apps or websites, and Arei contains no advertising, analytics, or tracking tools.

1. Who can use Arei

Arei is for people 18 or older in the United States. It isn't meant for children, and we don't knowingly collect information from anyone under 18. If you believe someone under 18 has an account, contact us and we'll delete it.

2. What we collect and why

Your account. Your email address, how you sign in (Apple, Google, or email and password), and an account ID that our sign-in provider creates. If you sign in with Apple, Arei asks Apple only for your email address, which may be a private relay address. If you sign in with Google, Google may also share your name and profile photo with our sign-in provider; Arei doesn't use or show them. Your password is stored only by our sign-in provider, in a protected form; we never see it. We use this to create your account, sign you in, and keep your data with your account.

Your profile and plan. The answers you give in Arei: the name you'd like us to use, your goals and what makes tracking hard for you, how often you plan meals, your activity level, sex, age, height, weight, goal weight, and weekly pace, and your units. From these, Arei calculates your calorie and macro targets and keeps a history of them. We use this to create your plan, show your progress, and update your targets.

Your food log. What you type or dictate, any details you add, and the results: the meal's title, items, amounts, calories, protein, carbs, fat, sources, assumptions, and explanation, plus when you ate, when you logged it, any changes you make, and whether you logged it on your iPhone or Apple Watch or entered calories yourself. We use this to show your days, trends, and weekly reports.

Your weight. Weigh-ins you log in Arei, and, if you allow it, your weight from Apple Health (see section 4).

Your weekly reports. Each report and the weekly numbers it was written from, including the titles of up to five foods you logged most that week.

Your consent. Which version of the Terms of Use and this Privacy Policy you accepted, and when you gave each consent in Arei.

Your time zone, so your days and weekly report start at the right time.

Your subscription. Apple handles every purchase; we never receive your payment details. To check that you have access, Arei sends our server the signed purchase information Apple's App Store gives the app. The server checks it and keeps only a record of which Arei account each Apple subscription belongs to (Apple's transaction ID for it). If we give you complimentary access, we keep its end date and a short note; if we grant it before you sign up, we keep your email address with the grant until you sign up and use it.

How much you use the AI. For each day, the cost of your AI requests, how many there were, and how many web searches they used, so we can apply the daily fair-use limit described in our Terms of Use.

Technical information. When the app talks to our servers, our providers receive your device's IP address and basic device and app information. Arei uses Apple's App Attest and Google's Firebase App Check to confirm that requests come from the real Arei app. Our sign-in provider keeps IP addresses for a few weeks to protect accounts. When something fails, our server logs record it with your account ID, entry IDs, and numbers, never what you logged, and keep it for about 30 days.

Messages you send us. If you email us, we keep your message and email address to answer you.

What we don't collect: your location, contacts, photos, or microphone. Dictation on your iPhone and Apple Watch is Apple's; Arei receives only the text. Arei doesn't send push notifications from a server: meal reminders and the trial reminder are created on your iPhone.

Crash reports and App Store statistics. If you've chosen in your Apple device settings to share analytics with app developers, Apple gives us crash reports and app statistics that don't identify you.

3. How AI is used

To estimate nutrition, Arei sends what you log to a third-party AI service, currently Anthropic's Claude, from our server (never directly from your device):

• for an estimate: your food description, any details you added, and the day and time you logged it;
• when you re-estimate or add an item: also the meal's current items and their values, or what you're adding and the meal's title;
• for the weekly report: the week's start date, how many days you logged, your average calories, your average calorie target, how many days you met your protein target, your closest and furthest days from your target, and the titles of up to five of your most-logged foods.

Arei never sends your name, email, account ID, age, sex, height, weight, or anything from Apple Health to the AI service.

For brand, restaurant, and packaged items, Claude may search the web for published nutrition. The search is run by Anthropic and may be processed by third-party search services and the websites it reaches. The search terms come from what you logged, never your name or email. Arei shows a source link only when it came from that search.

Anthropic processes this information to provide its service to us. Under its commercial terms, Anthropic doesn't use it to train its models and deletes it within 30 days by default; content flagged for a review under Anthropic's Usage Policy may be kept for up to 2 years. We store the answers with your entry.

4. Health information

Arei collects health information to work: your height, weight, goal weight, and the other body and goal answers above, your food log, and your targets. This information is stored with your account and used only to create your plan, show your progress, and provide Arei's features.

Apple Health. If you allow it, Arei reads your weight from Apple Health on your iPhone and shows it in your weight list and trends. Weigh-ins read from Apple Health are not saved to our servers, with one exception: when your targets are calculated from your current weight, the weight used (which may come from Apple Health) is saved with your targets. Arei never writes anything to Apple Health. You can turn off access at any time in the Health app or from Settings › Apple Health in Arei.

We never use or share health information, including anything from Apple Health, for advertising, marketing, or data mining, and we never sell it. We don't store it in iCloud, and we never send Apple Health data to the AI service.

5. Who processes your information

We share your information only with the service providers that run Arei for us, only as needed to provide Arei, and under terms that require them to protect it:

• Google Firebase (Google LLC): sign-in, our database, our server functions, App Check, and hosting for our website. Your account data is stored in the United States.
• Anthropic (Anthropic PBC): AI nutrition estimates and weekly reports, as described in section 3.
• Apple: Sign in with Apple, App Store purchases and subscriptions, App Attest, Apple Health on your iPhone, and the connection between your iPhone and Apple Watch.
• Google Sign-In, if you choose to sign in with Google.
• Google (Gmail), for emails you send to our support address.

We don't sell or rent your information, and we don't share it for advertising. We may disclose information if the law requires it, to protect the rights and safety of our users or others, or as part of a sale or reorganization of Arei, in which case this policy continues to apply to it.

6. How long we keep it

We keep your information for as long as your account exists, so your history is there when you come back. You can delete entries and weigh-ins you logged at any time.

When you delete your account (Settings › Account › Delete account, or "Sign out or delete account" on the subscription screens), we delete your account, your profile and plan, your food log, weigh-ins, weekly reports, consent and usage records, any complimentary access you used, and the record linking your Apple subscription to your account. If you signed in with Apple, Arei also revokes its access to your Apple ID. The app then clears its copy of your data on your iPhone. Deleted data is removed from our providers' backups within 180 days. Deletion can't be undone. Deleting your account doesn't cancel an Apple subscription; cancel it in your Apple Account settings.

Other information is kept for shorter periods: Anthropic deletes what it receives within 30 days by default, or keeps it for up to 2 years if it's flagged for a Usage Policy review; our server logs are kept for about 30 days; our sign-in provider keeps IP addresses for a few weeks. We keep support emails for as long as we need them to help you.

On your devices. Arei keeps a copy of your data on your iPhone so it works offline, and today's totals on your Apple Watch. Signing out keeps the iPhone copy for when you sign in again; deleting your account or deleting the app removes it.

7. Your choices and rights

• See and change your information in Arei: your profile, targets, units, entries, and weigh-ins.
• Apple Health and notifications: turn them off at any time in your iPhone's settings or in Arei.
• Withdraw consent: Arei can't work without the consents you gave when you signed up, including sending what you log to the AI service, so to withdraw them, stop using Arei and delete your account. You can also email us.
• Delete your account in the app at any time (section 6).
• Ask for a copy of your information, a correction, or deletion by emailing us from the address on your account. We'll answer within 45 days and won't charge you.

Depending on the state where you live, you may have other privacy rights. Contact us to use them.

Do Not Track. Arei doesn't track you across other websites or apps, so it doesn't respond differently to a browser's Do Not Track signal.

8. Security

Your information is sent over encrypted connections and stored with Google Firebase. Our database rules let only your signed-in account read your data, and only our server can write AI results, complimentary access, and usage records. No system is perfectly secure, so we can't promise that information will never be accessed without permission. If we learn of a breach that affects you, we'll tell you as the law requires.

9. The Arei website

Our website has no cookies, analytics, or ads. Our hosting provider (Google Firebase) receives your IP address and browser information when you visit, to deliver the pages.

10. Changes to this policy

We may update this policy. The version and effective date at the top show which policy applies. If we make a significant change, we'll tell you in the app or by email before it takes effect, and ask for your consent again where the law requires it.

11. Contact

Questions about this Privacy Policy or your information: rani4993@gmail.com
Rani Bungay